Use of the smart card

New smart card must be activated before you can use it. Activation means that the Certificate can start to be used and that the user has created PIN/access codes.

To activate the certificate on the card you need:

  • an activation PIN
  • a computer
  • a card reader
  • card reader software.

If your computer still does not have card reader software, install it before activation. You can download the software from the card reader software web page. The software needs to be mPollux DigiSign client version 4.0.12 or later. The card reader software is included in the price of the certificate card.

Instructions for activating the certificate

To activate the card a basic PIN needs to be installed on it together with a signature PIN. You can decide the codes yourself. Think about the digits you want to use beforehand, as you only have approximately 30 seconds to enter each number during activation.

  • Basic PIN code can be 4–8 digits long.
  • Signature PIN code can be 6–8 digits long for organisation cards and 4–8 digits long for smart cards for social welfare and health care.

If your workstation requires logging in, first log in as usual by entering your user name and password.

1. Insert the card in the card reader and wait for the card reader software to start.

The card reader software will start the activation process automatically when you place the card in the reader the first time.

2. Activate the basic PIN (PIN1)

Enter the activation code in the letter and enter the basic PIN you have decided to use twice (PIN1).

3. Activate the signature PIN (PIN2)

Enter the activation code in the letter and enter the signature PIN you have decided to use twice (PIN2).

4. Activation is complete.

If your card reader software version is 4.0.20 (or newer), you have to enter the activation code only once.

Following activation you can also use the card with older card reader software versions and the card reader software of other manufacturers.

Use of the PINs

PIN1 is the basic PIN, with which the card user can access services.

PIN2 is the signature PIN, with which the user can create an electronic signature.

Store your activation PIN for later use. You will need it, if you forget your PIN codes or if they get locked. If you keep a record of your PIN numbers on a piece of paper, keep them separate from the card.

If you enter an invalid activation PIN five times in a row, the chip becomes permanently locked. This means that the card’s electronic features cannot be used; i.e. the card cannot be used, for example, for e-services or encrypting files.

If activation stops

If, for some reason, the activation process stops after you have provided the basic PIN (PIN1) and before providing the signature PIN (PIN2), the program will not restart the activation process automatically. In such a case the signature PIN can be entered using the card reader software’s unlock PIN function.