Contact Information of the Population Register Centre
General e-mail address: [email protected] (registry office)
Telephone: +358 295 535 001 (exchange), direct number +358 295 53…
Fax: +358 9 876 4369 (registry office)
Office hours: Monday to Friday from 8 am to 4.15 pm.
Public Service Info
Service, advice and guidance for private citizens in the use of public services Mon-Fri 8-21 and Sat 9-15. You can also call us at 0295 000. Other service channels: kansalaisneuvonta.fi
Customer service for companies and organisations
A telephone service for companies and other organisations. Call us at 0295 53 5115 Mon-Fri 10-15. At other times, you can contact us by email at: organisaatiopalvelut(at)vrk.fi.
Suomi.fi services are the responsibility of the Population Register Centre. For advice and assistance in the use of the services, contact
- Public Service Info (private citizens)
- organisaatiopalvelut(at)vrk.fi (companies, organisations and communities)
The Population Register Centre does not process matters concerned with individual citizens’ personal information. Local Register Offices serve citizens with all matters connected with population register management – such as, for example, notifications of move, checking one's own information, correction or amendment of personal information, prohibitions on information disclosure and the issuing of certificates concerning individual citizens' information. You can also check your personal information on the Internet at no charge by using the Population Register Centre’s Check Your Registered Data! service.
The Population Register Centre is responsible for the Population Information System’s information service for the public authorities as well as for many companies. We try to respond as soon as possible to questions concerning the transfer and use of information as well as to feedback.
Office in Helsinki
Postal address: P.O.Box 123, FI-00531 Helsinki, Finland
Office: Lintulahdenkuja 2, Helsinki, Finland
Office in Kokkola
Postal address: P.O.Box 5, FI-67101 Kokkola, Finland
Office: Teknologiakatu 7, Kokkola, Finland
Office in Kouvola
Postal address: P.O.Box 113, FI-45101 Kouvola, Finland
Office: Vuorikatu 1, Kouvola, Finland
Population Register Centre
E-billing address/party identification number: 003702454372
Operator ID (OpusCapita): E204503
Business ID: 0245437-2
VAT number: FI02454372
If you do not yet have an e-billing system, you can use the Finnish Government’s e-billing service Supplier Portal to produce and send electronic invoices. The service is currently offered free of charge. To find out more about the service and to create an account, please visit State Treasury’s web page Government E-Invoicing Website.
For technical support, please contact the Basware Supplier Portal helpdesk on +358 600 97 373 (calls cost EUR 3/min + standard network rate). Lines are open from Monday to Friday between 8.00 am and 5.00 pm.
Alternatively, you can use the Verkosto service offered by Posti to produce and submit e-invoices. Using the Verkosto service to send e-invoices to central government agencies is free of charge. To log on to the service and to find out more about using it, see the Verkosto website. Verkosto’s customer service telephone number is +358 200 77000 (call prices consist of the service charge/mobile service charge). The office hours are Mon-Fri from 8 a.m. till 6 p.m.
You can also use the e-billing service to submit annexes to invoices. Only annexes submitted in an electronic format (preferably PDF) will be accepted.
We do not accept invoices sent by e-mail, only electronic invoices submitted via the e-billing system.
Population Register Centre request that our suppliers only submit invoices containing the correct data in the correct fields. We will return incorrect invoices and may charge you for the additional work caused by the manual processing of invoices, however no more than EUR 20.
Population Register Centre’s units and contact persons
E-mail: [email protected]